It is a service-based 3CX development. You can view real-time data related to your PBX and extensions on the PBX, make changes to the extensions on the PBX, and perform tasks such as answering calls. It works seamlessly with your 3CX system.

A webhook is a service-based development that makes CRM integrations on your 3CX PBX easier. It simplifies capturing events like call transfering, call answering, call completion etc. and sends them to the address you specify.